Frequently Asked Questions

What can I expect on a Balance Holidays retreat?

How do I pick which Balance Holiday retreat to go on?

Do you offer private retreats?

How far in advance should I book?

What’s Included?

What does a typical day look like?

Who will look after us at each retreat?

Will I receive a welcome pack with the retreat programme information?

One of the activities/workshops/class has changed or is no longer part of the programme. Can I get compensation?

Can I attend a Balance Holiday retreat by myself?

How many guests do you take for each retreat?

Is Balance Holidays child-friendly?

Do I need to be of a certain fitness level to join a Balance Holidays retreat?

I suffer from a mental health/health condition. Will yoga, meditation and breath work help me overcome it?

What happens if I sustain an injury during one of the physical activities, yoga activities or treatments on a retreat?

Are your experts insured?

What food can I expect?

How do you minimise food waste and promote food sustainability?

What should I bring?

How much free time do we have and do I have to participate in all activities?

I am an eco-friendly-traveller. What efforts are in place at Balance Holidays to minimise the impact of travel on local environments, ecosystems and communities?

Does each Balance Holidays retreat have Wi-Fi?

Can I arrive early and stay late?

Do I need to book my own flight or train ticket?

What else is not included in a Balance Holidays retreat?

Can we drink alcohol on a Balance Holidays retreat?

What is the accepted currency at the retreats? How much cash will I need?

What does it mean that Balance Holidays is WellSpoken certified?

What are my payment options?

Is there a cancellation policy?

Is travel insurance mandatory? How do I purchase it?

I’m ready to book! How do I sign up for a retreat?

 

What can I expect on a Balance Holidays retreat?

Our collection of life-enhancing retreats are favoured by the generosity of vast, open spaces and privacy to move, think, create, learn and grow. Through a unique series of physical, mindful, creative and nature-based activities, workshops and classes. They are a multifaceted offering moulded to your wellbeing needs. 

Each programme is exclusively designed to provide undisturbed time and space to disconnect and restore vitality and a sense of belonging. We work with learned experts, deeply respected in their fields and high-end boutique hotels and properties committed to eco-sustainability. Our approach is to conceive programmes that have a lasting impact, arming individuals with tools for self care, mindfulness and cleaner, healthier living to bring forth into every day. 

 

How do I pick which Balance Holidays retreat to go on?

Since our collection of retreat programmes is highly curated, we suggest firstly asking the questions:“Where do I want to go?, “How many days do I want to travel for?” and “Why do I want to travel?” 

Once you have a rough idea, check out our Retreat Calendar to explore our selection of available programmes. You can also browse by Location or Retreat Type to explore our collection further. 

We also offer Private Retreats. To learn more, please skip to ‘Do you offer private retreats?’

If you are still unsure about which programme best meets your needs, have any questions about a retreat in our collection or would like to discuss private retreats with a member of our team, please contact us. We are happy to help!

 

Do you offer private retreats?

Yes we do. We understand that flexibility and privacy are important when it comes to unique travel experiences. Which is why most programmes in our collection are also available as a private retreat, optional to solo travellers and parties of 2 or more, and can be tailored to meet specific needs. From the destination, to the programme agenda and dietary requirements, private retreats are ideal for those looking to spend time connecting, exploring and creating new memories in a comfortable and beautiful natural, outdoor setting.

You can learn more here or simply contact us to begin designing your private retreat with us today.

 

How far in advance should I book?

To ensure availability, we recommend booking set-date programmes as early as possible, at least 2 months in advance. For private retreats, to allow us to fulfil you and/or your parties needs, please let us know at your earliest convenience to allow sufficient time to plan and organise your retreat.

 

What’s Included?

Please refer to the What’s Included section of each retreat for a more accurate understanding or the retreat programme Overview. 

In general, we include:

  • Unique accommodation with single, double or family occupancy options
  • Delicious and nutritious breakfast, lunch, and dinner, all carrying an emphasis on seasonal ingredients native to the local region 
  • Filtered water, coffee, tea and fresh juices
  • Daily outdoor activities such as biking, hiking, wild swimming, yoga, breathwork and meditation
  • Life-enhancing themed workshops and classes
  • Creative workshops
  • Cultural and/or ecological excursions specific to the region such as exploring ancient ruins and visiting local gardens
  • A spa treatment 
  • Complimentary Wi-Fi
  • Some programmes will include airport pick-up/drop-off or airport shuttle. Otherwise we can provide contact details of a driver who will, at a preferred rate for Balance Holidays (excluded from the price of the programme) bring you to the retreat location. If you wish to travel together with other guests, please let us know so we can connect you together.
  • Taxes

 

What does a typical day look like?

At Balance Holidays, our retreats are designed to provide undisturbed time and space to reconnect with a pure, natural environment, as a means to awakening your true potential. Which is why, each programme offers a unique selection of physical, mindful, creative and nature-based activities. Below is a sample of how a typical day on one of our retreats looks like: 

MORNING

8am: Yoga 

9:30am: Breakfast

10am: Outdoor physical activity 

AFTERNOON

1pm: Lunch

2pm: Free Time

3pm: Creative workshop

EVENING

6pm: Meditation and Yin Yoga

7:30pm: Dinner

8:30pm: Group time together

*Please note, this schedule is just for sample purposes and will vary across each retreat available in our collection.

 

Who will look after us at each retreat?

Alongside our esteemed experts and the outstanding concierge team at each property. A Balance Holidays Host or Representative, depending on whether you are travelling solo or as a group, will be present and contactable throughout the entire programme to provide assistance and support where needed. 

 

Will I receive a welcome pack with the retreat programme information?

Yes. Prior to the beginning of each retreat, we will send you a welcome pack containing all necessary information relating to the retreat programme, leading expert(s) and contact information of the Balance Holidays Host or Representative via email. Ensuring you are supported and taken care of from the beginning to the end.

 

One of the activities/workshops/class has changed or is no longer part of the programme. Can I get compensation?

In the instance an activity/workshop/class has to be removed from the programme, replaced or postponed to a different day, no compensation of any kind or responsibility can be taken as some circumstances are beyond our control. A circumstance beyond our or our supplier’s control is one that cannot be foreseen or avoided even after taking all due care and includes, but is not limited to, adverse weather conditions or forecasts. Please refer to our extensive Terms & Conditions if you wish to learn more.

 

Can I attend a Balance Holidays retreat by myself?

Absolutely! We encourage travelling solo to mix and connect with a larger group to maximise the experience. At Balance Holidays, we believe a retreat is the perfect option to foster new relationships with like-minded individuals, as well as deepening a connection with ourselves in a safe, healthy and comfortable environment you can trust.

If you are a solo-traveller who will be joining a larger group and wish to share a room, we will be happy to pair you with another guest. 

If you wish to attend a retreat programme on your own, please contact us because in some cases, private retreats are also available for solo-travellers too.

 

How many guests do you take for each retreat?

Balance Holidays prides itself on offering personalised care and attention to each guest choosing to attend a retreat with us. Which is why, we maintain a reasonable expert-student ratio for each programme, maximising an intimate and personalised experience for each guest. 

For private retreats, this will depend on the chosen programme and whether you are choosing to travel solo or with a group of family, friends and work teams (booked together).

 

Is Balance Holidays child-friendly?

Absolutely. We are glad to host families with children for private retreats.

 

Do I need to be of a certain fitness level to join a Balance Holidays retreat?

Our retreat programmes welcome everyone as they are designed to provide a nurturing and supportive environment for people of all experience, skill and fitness levels. From a physical outdoor activity to a yoga class, our highly trained and professional experts are with you every step of the way. They are familiar with teaching multilevel groups and will be happy to adapt the intensity of an exercise or a pose to your preference. Just ask! After all, each programme is curated on the grounds of giving every attending guest the opportunity to flourish, learn and grow. Regardless of how much time you have spent on a bike or a mat.  

If you have an existing health or medical condition, please find more information listed under the question “I suffer from a mental health condition. Will Yoga, Meditation and Breathwork help me overcome it?” You may also refer to our extensive Terms & Conditions if you wish to learn more.

 

I suffer from a mental health/health condition. Will yoga, meditation and breath work help me overcome it?

We do not advertise, advocate nor imply that our retreats or any activities in our programmes, is a substitute for professional medical care or treatment. Should you have any concerns about the impact of the retreat or any of the yoga or meditation sessions will have on your physical or mental health, please consult with your Physician or local General Practitioner before booking. As mentioned in our Terms & Conditions, please declare any health conditions during the sign-up process.

 

What happens if I sustain an injury during one of the physical activities, yoga classes or treatments on a retreat?

Our guests’ safety is top priority. As our programmes include an array of physical activities and exercises, the instructions and guidance given by our experts have been designed with your safety in mind. Prior to the beginning of each programme, we always advise guests to follow the instructions, direction and guidance of the expert and to always pay close attention to their bodies, to minimise the risk of injury and incidents. If yoga is included in a programme, it is possible to experience temporary muscle soreness, However, if you feel a pose is too complex or intense for you, tell the teacher immediately.

By agreeing to come on our retreat and accepting our Terms & Conditions, you are acknowledging that you have voluntarily chosen to participate in physical exercise activities during the retreat. By signing up to the retreat, you assume all risk for your health and wellbeing, and fully release any responsibility, cost or damages to Balance Holidays, its suppliers and employees. It is a condition of our contract with you that you and all members of your party have suitable and comprehensive travel insurance to cover your holiday as our suppliers nor we can be held responsible for any liability, expenses or losses you incur as a result of being inadequately insured. Please refer to our extensive Terms & Conditions if you wish to learn more.

 

Are your experts insured?

Yes, all experts we work with at Balance Holidays are insured under General Liability/Master Insurance Policy.

 

What food can I expect?

We are obsessed with delicious food. After all, our founder is Italian! Each programme’s menu is specially designed by the Balance Holidays team, capturing local culinary traditions of the destination through chosen recipes and concepts, combined with locally-sourced or where possible, home-grown organic ingredients. All meals will be prepared using seasonal fruits and vegetables, paired with small portions of fish or free-range protein meats, legumes and gluten-free grains in place of carbohydrates, absent of refined sugars. Non-Gluten free options are also available. *Please let us know if you have any dietary requirements, food allergies and intolerances.

 

How do you minimise food waste and promote food sustainability?

Balance Holidays is a proud supporter of the Slow Food movement, identifying and partnering with properties that either cultivate or source fresh, organic ingredients locally so the food travels direct from field-to-fork as much as possible. Not only does this support the local farmers’ businesses, it also helps the environment by reducing the carbon footprint, and guests can enjoy nutritiously balanced, traditional and regional cuisines.

 

What should I bring?

As a general rule, we advise bringing comfortable clothes and shoes, a bathing suit, sunglasses and sunscreen, a journal, a reusable water bottle, an open mind and a big smile!

While weather is unpredictable, we recommend checking the local forecast before departure to understand what items of clothing are suitable for the climate and season. If you are still unsure, please contact Us.

 

How much free time do we have and do I have to participate in all activities?

Our retreats include a healthy balance between activities and free time to relax, read a book, take a walk or explore the surroundings. Days with outings planned will mean the intensity of other activities will be lighter. We encourage full participation in order to get the most out of our programmes, but there is no obligation. Should you wish to take an afternoon off and simply relax by the pool or the enjoy the beautiful location, please be our guest!

 

I am an eco-friendly-traveller. What efforts are in place at Balance Holidays to minimise the impact of travel on local environments, ecosystems and communities?

At Balance Holidays, we are advocates of generating a positive impact in everything we do. Which is why our team pays careful attention in choosing each partner property by personally visiting each domain and assessing their social and environmental values through the existing measures in place. In doing so, we ensure our sentiments are aligned and each year, we generate an annual Best Practices report to continue propelling the movement forward. From choosing only locally grown ingredients for meals to encouraging digital detoxes to synchronise with natural lighting, visit Our Responsibility to find out more.

 

Does each Balance Holidays retreat have Wi-Fi?

Many guests come on a retreat with Balance Holidays to enjoy a digital detox. Most of our retreats are held in a quiet, tucked-away countryside corner, circled in still and inspiring natural landscapes. Therefore, mobile phone coverage may be limited. In most cases, there is a Wi-Fi connection in the main house, the dining areas and bedrooms, where you will be able to check emails or attend to any urgent matters. The usage of mobiles phones throughout each retreat is subject to personal preference. However, to encourage full enjoyment and connection to the programme we do recommend limiting the daily use to a handful of minutes in order to enhance the benefits of each experience, reconnecting with yourself and other like minded individuals and the beautiful surroundings of the location during this short break.

 

Can I arrive early and stay late?

You will need to purchase suitable flight or train tickets in order to arrive and depart by the stated date and time range of your chosen experience. If you choose to arrive earlier or leave later than the stated day/time, you will be responsible for any additional fees that occur. We always encourage spending extra time to go deeper and explore the local region if that option is available to you. At some locations, you will be able to arrive early or stay late at the venue, while at other locations you will need to find other forms of accommodation to facilitate an extended stay.

 

Do I need to book my own flight or train ticket?

You are responsible for booking your own flight or train tickets and the cost is not included in the programme.

Each trip will have suggested arrival and departure details.

Where transportation to and from the local train station or airport is included, please let us know your expected arrival and departure dates with flight or train numbers.

 

What else is not included in a Balance Holidays retreat?

  • Alcohol/wine with dinner (although some retreats may provide a complimentary glass of wine)
  • Additional treatments
  • Extras consumed outside the programme
  • Optional gratuities for villa or hotel staff
  • Travel Insurance

 

Can we drink alcohol on a Balance Holidays retreat?

Alcohol is not included in the retreat price, but at the same time not forbidden. We are about Balance, and believe that a nice glass of red wine with your evening meal is one of the healthiest habits to pick up to live long! (Livia’s great grandmother died at almost 100 years old having a glass every single evening of her life).

A lot of our retreats are held in beautiful wine regions and cultivate grapes in the estate gardens. In such instances, we make sure to include a wine tasting in the programme.

 

What is the accepted currency at the retreats? How much cash will I need?

All of the activities highlighted on the programme page are included in the price. However, the possibility to purchase some extras, be it that extra treatment you want to try or that optional horseback-riding excursion will be available. Any additional costs incurred from purchasing extra activities will be your sole responsibility. The accepted currency will be the local currency of the country you will be travelling to.

 

What does it mean that Balance Holidays is WellSpoken certified?

As a brand, we have been accredited with the WellSpoken Mark, an international certification for brands who are committed to providing trustworthy wellness and wellbeing information to the public. The WellSpoken Mark certification aims to address and counter poor quality information that has become commonplace in the wellness and wellbeing sectors. Brands who have received the certification mark have undergone a robust assessment of both their content and editorial procedures and have made a public commitment to uphold the highest level of excellence when developing and sharing content. More information about the WellSpoken Mark, see www.wearewellspoken.com.

 

What are my payment options?

Please refer to our booking Terms & Conditions to learn more about matters relating to payment. If you would like to discuss this further with a member of the team, feel free to Contact Us.

 

Is there a cancellation policy?

Absolutely. Please refer to our extensive booking Terms & Conditions.

 

Is travel insurance mandatory? How do I purchase it?

You are responsible for purchasing your own travel insurance, as explained in our booking Terms and Conditions.

 

I’m ready to book! How do I sign up for a retreat?

Please browse through our collection of available programmes listed in our Retreat Calendar. Once you have decided, complete an ENQUIRY form on our website and click ‘SEND’. If you cannot decide which retreat is right for you, email us on hello@balanceholidays.com and we will get back to you within 24 hours. You can also give us a call on our toll-free number or WhatsApp us.